Current Enrolments

If Your Child Is Unwell

If you child is unwell and unable to participate fully in learning experiences, we request that you keep your child away from the Centre, both for his/her comfort and well-being and to minimise the spread of any infection.
If your child is suspected of having or is confirmed to have an infectious disease he/she will need to be excluded from the Centre. The aim of exclusion is to reduce the spread of infectious disease and Chatterbox has a detailed exclusion policy outlining minimum exclusion periods which is based on recommendations from Staying Healthy: Preventing Infectious Diseases in Early Childhood Education and Care Services (5th Edition). Please remember that the recommended exclusion period is the minimum time your child will need to be excluded. Your child may need to stay at home for longer until s/he is well enough to return.

The Centre Manager reserves the right to request a Medical Clearance from a doctor clearing your child of any contagious illness prior to returning to the Centre.

Taking Holidays

Your family is entitled to 4 weeks absence during any one calendar year, calculated on a pro rata basis (e.g. 1 week for every 3 months of attendance) for which half the daily fee will be charged.

These absences must be taken in week blocks (not individual days) and your annual entitlement must be used by the beginning of the first term the following year.

Public Holidays

As we are committed to providing continuity of care for your child our educators are employed in a permanent capacity and are therefore paid for public holidays.

In an effort to meet this responsibility while maintaining affordability for our families, Chatterbox offers a 50% reduction of the daily fee on these days.

Absences From The Centre

As the Centre is limited by Licence to the number of children who can attend each day, if your child is absent we are unfortunately unable to offer a make-up day.

We are happy however to offer you a change of day within the same week where there is availability. Fees are still payable for any absence from the Centre.

Cancelling Enrolment

Two weeks’ notice in writing to the Centre Manager is required if you would like to cancel your child’s enrolment at Chatterbox.

Please note that if you do not attend the Centre during the notice period, you are unable to claim government fee assistance for that period and full fees will be payable.

Once your account is paid in full at the end of your child’s care, your Security Deposit will be refunded. Any accounts left unpaid will have their bond withheld.

Technology in the Curriculum,

Technology plays a large role in today’s society and can offer unique learning opportunities to children within the curriculum.

Chatterbox incorporates computers, iPads, interactive monitors with internet access (supervised by Educators) and cameras into our daily program.

This technology is only used as a learning tool and is closely monitored and implemented by our Educators as part of the curriculum.

Extracurricular Activities

Our Centres offer a range of extracurricular activities that you may choose for your child.

These are offered at an additional cost may include tennis, soccer, Physi Kids, Lion Hearts among others.

In addition, Chatterbox has regular incursions at the Centre for all age groups and we conduct an annual excursion for the Kindergarten children. We believe that these events are an important part of the program as they expand each child’s experience and understanding through a variety of real-life opportunities.

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Guiding Children’s Behaviour

Learning how to get on with others is a crucial skill to learn for young children and people in general.

This is a skill that requires practice and understanding and at Chatterbox it is our goal to support your child to manage his/her own behaviour, respond appropriately to the behaviour of others and communicate effectively to resolve conflict between children. Your child will be encouraged to engage in respectful, cooperative, helping behaviour as well as discuss and challenge any behaviours that may not be respectful and appropriate.

Your child will be given opportunity to express their feelings appropriately and respond to others’ behaviours confidently. Our educators will talk with children about the outcomes of their actions, encourage children to listen to other children’s ideas and solve problems together, listen to children when they express their emotions, and support children to negotiate their rights in relation to the rights of others.

At Chatterbox we also understand that each child has different skills in managing their behaviour. In the event of a child displaying challenging behaviours when at the Centre we are committed to working with the child and their family to establish positive outcomes for all concerned.

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